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Jacqueline Heyman

Chief Legal Officer & Compliance

Ms. Heyman’s experience as an attorney and executive has encompassed private practice in areas such as creditors’ rights, collections, secured transactions, bankruptcy, regulatory compliance, title review, exam and curative action, contract/lease drafting and review, grant drafting, commercial real estate transactions, in addition to public service in executive roles with the Administrative Office of the Courts (AOC), Kentucky Supreme Court and Kentucky Court of Appeals. My comprehensive understanding of legal practice and procedure, along with my ability to track, analyze, and apply state and federal codes and regulations, allows for total compliance and accurate application of the law. I am also an exceptional mediator and have assisted in overseeing budgets up to $280M. Select career highlights include the following:

Held leadership roles (Vice President/Compliance Officer) while handling all phases of case management and litigation (cradle to grave) for a regional law firm concentrated on creditors’ rights in state, federal, and bankruptcy courts.

Established firm policies, employee manuals, and training programs aligned with industry best practices, servicer/federal guidelines, state/federal regulatory direction (FDCPA, CFPB, RESPA, TILA, UDAAP, FCRA, etc.), and GSE updates/releases.

Drafted firm court pleadings as well as circuit, appellate and federal briefs.

Researched and provided consultation to the Chief Justice of the Supreme Court and/or the AOC Director on special projects concerning constitutional requirements, statewide court procedure and policy, administration of regulations, court rules, and legislation.

Revised Court of Justice Supreme Court administrative procedures related to circuit court personnel, facilities, mediation, and commissioners.

Served as second-in-command to the Director (Chief Administrator); acted as the Director’s designee for all things legal, encompassing human resources, contract negotiations and approval, budget allocation and management, and conducted inquiries, interviews, and investigative process in personnel requiring written opinions for final decisions.

Created an independent, fully functional Department of Human Resources; advised on policy/procedure regarding initial employment, employee benefits, discipline, discharge, and litigation attendant federal and state employment law issues, including ADA, FMLA, FLSA, NLRA, Title VII and Title IX.